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Growing Resilience through Resourceful States of Mind

Growing Resilience through Resourceful States of Mind – first published in BACP Journal  

Case study research explores the potential for growth and change in children experiencing learning and/or emotional and behavioural difficulties when they learn to create their own personal “Welfare State”

In recent years there has been an upsurge of interest and concern in relation to children’s emotional and mental health. Media stories about bullying in schools, excluded children, disaffected youths creating mayhem in their communities, concerns about child pornography and the safety of the internet – all have been presented in the nation’s living rooms, and whether we judge the publicity good or bad, it is now important to recognise that the well being of our children is of widespread interest and concern. A recent government report, “Promoting Children’s Mental Health within Early Years and School Settings” (DfES[i]: 2001) states that “the mental health of children is everyone’s business”, and that adult society as a whole needs to recognise the importance of children’s mental health and emotional literacy. Self-esteem, a sense of identity, strong family relationships and good communications with teachers and peer groups are widely acknowledged as key elements in children who are resilient, and the risk factors for mental ill-health increase with every element missing from the list of desirable conditions.

 

Being Resourceful

You might be wondering just what is a resourceful state of mind, and how is it relevant to counselling and working with children, and so I’d like to begin by defining the word resourceful:

Webster’s dictionary states: “resourceful” “Able to act effectively, or imaginatively, especially in difficult situations” [ii]

The Oxford English Dictionary defines thus:

“Resources”, “A stock or reserve on which one can draw when necessary”,  “An action or a procedure to which one may have recourse in a difficulty or emergency”.

“Resourceful”   “Full of resource”, “Rich or abounding in resources”  OED, 1979 [iii]

“having inner resources, adroit or imaginative”;  “someone who is resourceful is capable of dealing with difficult situations”; Wordnet, 1997, Princeton University.[iv]

As described above, the qualities of being resourceful would be beneficial for all of us, and especially for our children, increasing their resilience as they learn to deal with a modern life fraught with many potential pitfalls and anxieties. Although there are some people who appear to be naturally gifted with a consummate ability to respond appropriately to life’s challenges, it seems that coping with difficult situations with grace and elegance, for at least some of the time, is a skill which may be learned at any age or stage. Clients who present themselves, (or are “sent”), for counselling are unlikely to be demonstrating resourcefulness in the parts of their lives which are causing trouble, since if they were coping effectively with difficult situations, they wouldn’t be clients in the first place. This applies to adults as well as children, but it is particularly relevant to a child, as generally they have less control over their environment, and little if any choice in how they are dealt with when things are not going well. They are required by law to attend school, where they may be experiencing difficulties, and they cannot usually leave their home and family, if that is a source of challenge for them. The demise of the extended family in Western culture has led to children’s support networks diminishing, and with the breakdown of family life and increasing single- parent families, their contact with elders as role models has reduced. Less able to use their resources to change the external situation, it is therefore useful for a child to be able to control their own inner world, to be more resilient, and gain mastery of more effective ways of dealing with external stimuli which may provoke undesirable behaviours. Creating a resourceful state, a “personal welfare state” may be a means of achieving that ability to exercise self-control, gain a sense of self-worth and remain in mental good health.

Resourceful States of Mind

A resourceful state of mind is perhaps best described as a personal inner retreat, a safe platform from which to move forward and explore responses rather than react on impulse. The client can be facilitated in creating this state, using existing inner resources, elicited by sensory-based techniques such as visualisation. It is accessed by the client’s recalling positive experiences, and creating, initially with guidance from the therapist, then independently, their own representation of the moment they have chosen. As a first step, some carefully chosen exercises and games are introduced which will guarantee the client has a recent positive experience of success on which to draw, should it prove challenging for them to remember any other suitable event. The process for creating a resourceful state will vary from client to client, according to their needs. It will include specially designed breathing and posture exercises, visualisation, sounds and feelings, (depending on the client’s preferences) and adjustment of the image by the client to make the strongest possible representation of their chosen moment. This is followed by cultivation of the child’s sensory perception, and contextual rehearsal and role play in situations which have proved challenging in the past. An important factor for the therapist is the development of keen observational skills in noting specific physical responses and their congruence with spoken expressions, and the ability to identify preferred senses and styles of communication in the client, and match them where appropriate.

With practice, resourceful state can become part of a person’s repertoire of voluntarily chosen but unconsciously achieved behaviour, such as riding a bicycle or driving a car, to be accessed and utilised by choice whenever required. When they know and understand themselves better they have a wider range of choices available in how to respond to themselves and to their environment. They can literally become more resourceful in their way of being.

Resourceful states of mind, then, are based on an ability to reflect on and in action, to operate from a chosen response rather than an impulse, and to have an inner mental sanctum, a reserve of strength to draw on when needed. Being able to reconnect to a positive and powerful experience can give confidence and build self-esteem, empowering a client to believe in himself and in his potential.

My fascination with, and, dare I say, passion for resourceful states of mind stemmed initially from a strong personal interest when a young family member had coaching in learning skills about 10 years ago, and was taught to create a personal resourceful state. The subsequent increase in confidence, self-esteem and performance was dramatic, and prompted me to discover more about state management. I researched widely, and found references to “flow” (Csiksezentmihalyi) [v], a state which athletes and performers use in preparation for and during performance, “peak experience” (Maslow) [vi], involuntary ecstatic states which can have transformational effects on those experiencing them, “plateau experience” (Maslow) [vii] which is a milder version of the peak experience, with a more voluntary element, “vital moments” (Goud) [viii] and “mindfulness” [ix],  all of which bore some resemblance to resourceful states of mind. This is of necessity a brief list of the reading which informed me, although I can say that in all my searches I found no specific reference to resourceful states of mind pertaining to counselling.

The Research Project

I undertook this research for a Master’s Degree in Psychology & Counselling Practice, which required that the topic was grounded in the researcher’s own practice. When planning the project, I was moved by a desire to discover why at certain times, with certain clients, certain interventions (with particular reference to resourceful state) would appear to work more effectively.  I believe that by reflecting in and on action, as described by Schön in The Reflective Practitioner, (1991),[x] I was able to examine my own practice and gain invaluable knowledge and know-how of my work, whilst benefiting from personal insights, and most importantly, being extremely sensitised to the expressions and responses of my clients. My personal resourceful state was important in helping me to adopt an observer position when reflecting on my practice, and in enhancing my empathic skills within the therapeutic relationship.

I chose to use a case study in order to pay close attention to the unfolding process during a series of counselling sessions with a specific child client. This methodology is particularly suited to a detailed study of phenomena occurring in a practice situation, and the work was carried out subject to all ethical considerations, including consent, confidentiality and non-harming, in accordance with BACP guidelines and under academic and clinical supervision. The initial therapy took place between September 2000 and March 2001. The interviews and analysis took place subsequent to the completion of the therapeutic contract, and further research has since been conducted into additional cases, with group work carried out until July 2002.

The Case Study

The client was a 10 year old boy who was experiencing emotional and behavioural difficulties, with problems such as tantrums and aggression reported both at home and at school, resulting in his schoolwork also being affected. He was referred by his mother, on word of mouth recommendation, and attended for 12 one-hour sessions. I initially saw the mother twice, to discuss the case history from her viewpoint, and then to agree the contractual terms, including the agreement for her to be interviewed subsequent to the completion of the therapy.  We established that the outcome most desired by his mother was that the client should be happier, more confident, less angry, have fewer tantrums and be more prepared to engage with his family, teachers and peers. If his schoolwork also improved, then that would be an added bonus. We remained in contact for feedback throughout, as is recommended wherever possible in work with children.

The Assessment

““So, why are you here?” I said to the client.

He was a little reserved, quiet and his eyes were downcast as he responded candidly to my request for his story about why he was attending.

 “I’ve been getting into trouble at home and at school”, he replied.

“How do you feel about that?” I asked.

He looked at me and hesitated, chewing his lip. He looked down, at his hands, then looked back at me and said “I get…kind of…I’m sort of angry..and I feel…bad.” He spoke quietly and slowly, body twisting slightly to his right, his hands wringing together, his posture slumped.”

During the assessment, the client’s own account of his behaviour matched closely with that of his mother. He told me that, as a result of coming to counselling, he would like to “feel better and not get so mad” and “do better at Maths and English”.

After the assessment session with the client, I asked him if he was interested in participating in my research, taking utmost care to ensure there was no pressure or obligation. I checked again scrupulously the following week when he enthusiastically agreed. After the end of the 12 sessions of therapy, I conducted two interviews with the client.

The first interview took place within a final 13th “closeout” session, and he was very comfortable throughout. He enjoyed going through the agenda we had followed, and choosing those interventions he felt had been most beneficial. He was also quick to tell me what had been least favoured, (“boring”, to use his words), which I regard as a good indicator of the equal balance of power in our relationship. His willingness to interject and interrupt, offering his thoughts during our interview sessions, left me sure that he felt no constraints in communicating his true feelings to me. The same remarks apply to our second interview, which was taped, and where, on transcription, I was able to identify even more precisely how powerful his contribution was.

The subsequent interview with his mother gave rise to some painful, tearful moments for her. She said she was relieved to have uncovered her feelings, and felt very safe speaking to me. I stayed with her until I was sure she was grounded and calm, and suggested she might like to have her own counsellor. She was definite in her positive assessment of the value of the work I did with her son, and confirmed that she had noticed great changes in him. It was extremely interesting that she told me how she had felt enabled to make changes herself, also. Her observation of her son, and the way he went home and told her about what we did in our sessions, led her to decide that she could alter the way in which she related to him. Their relationship improved as a consequence, and the household was generally much calmer, with better communications.

The Results

In analysing the data in the case study, I noticed the similarity in the perceived changes identified by the client, his mother and myself. Although I had not undertaken an outcome study per se, I knew from my reading about case study research (Yin, 1994[xi]; Stake, 1995[xii]; Silverman, 2000[xiii]; McLeod, 1994[xiv]; Higgins, 1996[xv]) that multiple sources of data are highly regarded as a means of reinforcing validity. Therefore I selected amongst the available material from pre-, during and post- counselling, the behaviour, emotions and attitudes identified by all three participants as being subject to change. Changes were also reported from other members within the family, teachers, both verbally and in writing, and from peers with whom the client’s relationships improved noticeably.

Resourceful State Christine Miller The ABA model shown below illustrates the conditions pre-counselling at A in column one. B represents the changes noticed during counselling. A in column three shows the effects when counselling was discontinued. I regard this information as important because it illustrates triangulation, the convergence of opinion between participants, thus lending credence to the proposition that change did occur.

Baseline Assessments of Effects of Counselling

 

Pre Counselling

During Counselling

Post Counselling

 

A

B

A

1

Tantrums almost every day

few tantrums

few tantrums

2

Arguments, alienation

calm child/household

calm child/household

3

Client self-doubt

client confidence

client confidence

4

Client impulsive/ thoughtless

considers decisions

considers decisions

5

Client can’t see outcomes

foresees outcomes

foresees outcomes

6

Client self-anger

self acceptance

self acceptance

7

Client sensitivity to comments

accepts just criticism

accepts just criticism

8

Peer relations tense

improvement

improvement

9

Bullying

decreases

decreases

10

School behaviour

improves

improves

11

Teacher relations

improves

improves

12

Mother guilt/responsibility

Mother letting go

mother letting go

13

Mother angry – self

self accepting

self accepting

14

Mother angry – son

acceptance

acceptance

15

Mother high expectations

realism

realism

16

Mother/son tension

understanding/respect

understanding/respect

17

Disobedience

explanation

explanation

18

Client/mother don’t talk

son explains our work

reminds of principles

19

Coping/weakness

both stronger in self

both stronger in self

One of the most effective ways to demonstrate what I discovered about resourceful state in this case is to offer some verbatim quotations from the client.

We explored his experience of resourceful state, and he told me “everything is really calm”, “It’s just silent, and all I can hear is myself”. He had such internal dialogues as “How’re you feeling?” responding with “really happy”, “really sad”, “no emotions”, “every single emotion you can think of”, with the most common emotion being happy. He told me that “it’s calm sometimes and it makes me feel really good when I’m happy and it’s peaceful as well”. The resourceful state was important to him because it helped him “a lot” and “when I’m feeling sad I go into the resourceful state to get over it”, and that he used it mostly “just before I go to school on Monday” and “if I feel really bad on another day then I’ll use it again.”

It appears that the client’s experience of resourceful state supported a wide range of emotions, and that resourceful state might offer the therapeutic potential for the clarification of emerging emotional patterns – exploration and clarification of feelings being a goal of the counselling process. It is also possible that that resourceful state offers the development of emotional regulation skills. The process is not dissimilar to meditation or co-counselling techniques.

 The client deliberately accessed the resourceful state when entering stressful environments, whenever he was feeling very sad, or when he wanted to achieve a peaceful, calm and quiet state. The state was also “silent” for him, possibly enabling him to “hear himself”, and providing a quiet retreat away from external influences. It appeared that he had made definite choices in identifying the times when he would use resourceful state, and was also aware of those moments when it would best support him in challenging circumstances.

 I asked the following:

Therapist:        So what have you learned about yourself?

Client:             That I’m very important. I’m not just somebody who walks around everyday doing nothing. I’m really important. That as well. 

The foregoing statement is probably an indicator of the client’s self acceptance, that he values himself for what he is, and believes he has worth both to himself and to his world.  This might indicate that the conditions for a fully functioning person were present. Satir says that person with high self worth:

“has faith in his own competence. He is able to ask others for help, but he believes he can make his own decisions and is his own best resource.”  Satir (1972: p. 22)[xvi] 

“This achievement of self-acceptance is usually followed by a sharp increase in the client’s personal power.”  Mearns & Thorne (1999: p. 150)  [xvii]

Witnessing the achievement of that empowerment and sense of self-worth led me to consider that our therapeutic relationship, with its emphasis on resourceful state, might well have facilitated my young client in accessing his own personal welfare state, a resource from which he will hopefully continue to benefit as he moves through adolescence to young adulthood.

Conclusions

It seems that resourceful state may have provided a resource for the client to experience himself more fully, and that it also allowed him to enter a calm, peaceful frame of mind is highly probable. I propose that his resourceful state offered the client an enabling device from which to operate differently, to consider and choose a response, when faced with the external factors which had previously been provocative to his bouts of anger, frustration and confusion.

 The resourceful state appears to help reconnect the client to his sense of self-worth, by enabling him to acknowledge experiences of success, peace, calm or any other feeling which serves to reinforce his ability to regard himself as worthwhile. Sometimes clients cannot remember their successes, they can’t think of anything good they ever were or did. They block their memories of their own competencies, relating only to their perceived failures and lacks. The ability to access a resourceful state of mind, and reconnect to “good feelings” can perhaps help to provide the sense of safety which has been presented by Maslow, Rogers[xviii], Brooks[xix], McGuiness [xx] as crucial to growth and development, and a key feature of resilience.

 My continued work with clients, ranging from therapists and older students to children with learning difficulties such as dyslexia and dyspraxia, has reinforced the conclusions I have drawn from my studies, and I am continuing to develop my ideas.

Equally importantly, for myself as a counsellor, working from a personal resourceful state has had a noticeable effect on the development and quality of the therapeutic alliance, and members of my cohort on the MA who were introduced to my work experienced considerable benefits in terms of combating anxiety and stress. As a tool for personal growth, I have been astonished by the simple power a resourceful state holds. Through some very
challenging times of bereavement and loss, I have been able to complete my work, using my resourceful state to facilitate myself in difficult circumstances.

I am currently scheduling Resourceful States in Therapy training workshops from January onwards, for counsellors, teachers and others who work with children, and I am planning to introduce the concept to other groups – such as parents, students and the general personal development market as next year progresses. My book, “Resourceful Intelligence”, based on the research, will be published by Crown House early next year.

 For further information, please call contact Christine Miller HERE

 


[i] Department for Education & Skills (2001, June) Promoting Children’s Mental health in Early Years & School Settings

[ii] Webster’s unabridged dictionary 1996, 1998, MICRA Inc

[iii] OED: (1971)  Oxford English Dictionary    Oxford University Press

[iv] http://www.cogsci.princeton.edu/cgi-bin/webwn2.0?stage=1&word=resourceful

[v] Csiksezentmihalyi. (1991) Flow: the psychology of optimal experience. New York. Harper & Row.

[vi] Maslow, Abraham H. (1968)  Toward a psychology of being (2nd edit) New York: Van Norstrand Reinhold

[vii] Maslow, A.H.. (1976) Religions, Values, & Peak Experiences  London; Penguin Arkana

[viii] Goud, Nelson H. (1995, Sept) Vital Moments   Journal of Humanistic Education & Development  Vol. 34 Issue 1, p24, 11p

[ix] Venerable Henepola Gunaratana.  Mindfulness in plain English. URL: http://www.freenet.carleton.ca/dharma/introduction/instructions/sati.html  [8th January 2001]

[x] Schön, D. (1991)  The Reflective Practitioner; How professionals think in action. Aldershot:Ashgate.

[xi] Yin, R.K. (1989)  Case study research: design and methods. London: Sage

[xii] Stake, Robert. ( 1995)  The Art of Case Study Research. Thousand Oaks, USA. Sage.

[xiii] Silverman, David. (2000) Doing Qualitative Research: A Practical Handbook  London: Sage

14 McLeod, J. (1999)   Practitioner research in counselling. London: Sage..

[xv] Higgins, Robin. (1996) Approaches to research: a handbook for those writing dissertations. London: Jessica Kingsley

[xvi] Satir, Virginia. (1972)  Peoplemaking. London: Souvenir Press.

[xvii] Mearns, Dave; Thorne, Brian. (1999) Person-centred counselling in action. (2nd edit). London: Sage.

[xviii] Rogers, Carl R. (1967) On Becoming a Person; A Therapist’s View of Psychotherapy.  London: Constable.

[xix] Coeyman, Marjorie. (2000, November 14th)  An eye trained firmly on success. Christian Science Monitor, Vol. 92, Issue 247, p 13, 3pp.

[xx] McGuiness, John. (1993, January) The national curriculum: the manufacture of sow’s ears from best silk.  British Journal of Guidance and Counselling, Vol. 21, Issue 1, p 106, 6pp.

Coaching Children “The Economist” Case Study

With an epidemic of depression afflicting children from all backgrounds, can coaching or mentoring do anything to alleviate some of the pressures they face?

From an interview with Christine Miller by Jane Renton for The Economist Guide to Coaching & Mentoring

deepinthoughtChristine Miller, a management consultant and business coach and mentor, decided to focus her skills on helping children after being profoundly affected by the suicide of her daughter’s 17-year-old school friend.

The girl, who was privately educated and from a loving middle-class home, had been anxious about her schoolwork, about her appearance and about whether she was popular with her peers – normal teenage concerns that had somehow spiralled out of control.

“It had such a profound effect on the [girl’s] family, the school and the local community,” she recalls. It was also a personal clarion call to Ms Miller, who lives in London and who had used coaching techniques in the upbringing of her own children, to re-focus some of her work towards helping troubled youngsters. It was a considered personal decision since it indirectly re-connected her to an earlier career as a school teacher, which she believed had ended in personal failure.

She had taught at a girls’ grammar school, where her largely middle class charges were both intelligent and motivated and where she had thrived. It was only when she accepted a more challenging post teaching French to deprived 15-year-old girls in an inner city London school that things began to change for the worse. “These girls were one step away, in many cases, from being excluded by the authorities. It was my job to teach them French and while I tried very hard to make it as exciting a subject for them as I could, they were contemptuous. They just couldn’t see the relevancy of it to their own lives. Their expectations were so low.”

She left feeling that she had failed her pupils, but decided to put her depressing experience behind her. She embarked upon a successful career in research and consultancy where she worked with a number of major companies in senior positions, including Fiat Motors, before eventually becoming involved in training large groups of people. “I found that supporting people to be at their best was my forte, and also what I really love doing,” she says.

The traumatic death of her daughter’s young friend prompted her to confront her old nemesis – the job of working with troubled teenagers – but this time armed with her Masters degree in Psychology, her coach training expertise, and her grounding in hypnotherapy, cognitive therapy and transpersonal psychology.

There has been no shortage of work. There are almost 1.4 million children in England alone who are described as having ‘special needs’, and estimates from epidemiological studies have indicated that anywhere between 15 and 25 per cent of all children could be identified as having a moderate to severe emotional or behavioural difficulty.

It’s all part of a world-wide phenomenon explains Martin Seligman, professor of psychology at the University of Pennsylvania and one of the principal architects of  the Positive Psychology movement. Depression used to be a relatively rare phenomenon until the 1960s,   and then usually experienced by middle-aged women. But in the past 30 years it has become much more prevalent, affecting much younger people.

“Now after only thirty years, depression has become the common cold of mental illness and it takes its first victims in junior high school – if not before,” he writes in his book The Optimistic Child, Houghton Mifflin, 2007.

Professor Seligman cites several large scale epidemiological studies carried out in the United States over a period of time. The first of these, known as the ECA study, published in 1993 and involving 18, 571 people, surprised statisticians. Those born around 1925, who had lived a long time and therefore had plenty of time to develop the disorder, generally showed little sign of depression and only four per cent had actually experienced severe depression by the time they reached middle age. Of those born before World War One, only one per cent had suffered from depression by the time they reached old age. But then things began to change, when the “feel good, self-esteem era got underway with seven per cent of those born around 1955 suffering from severe depression by the time they reached their early twenties.

A second US study cited by Professor Seligman looked at 2,289 close relatives of 523 people who had been in hospital with severe depression and again the findings were, he says, “astonishing”. They reveal a dramatic increase in rates of depression over the course of the twentieth century. More than 60 per cent of women born in the early 1950s had allegedly been severely depressed, compared with only three per cent of women born around 1910 and who were raised during a time when the dunce’s cap was the norm. A similar pattern also emerged for males.

While Professor Seligman concedes that some of apparent explosion in depression might have been dismissed by our grandmothers’ generation as “just life”, it still does not explain the increased numbers of individuals who have: cried every day for a fortnight; lost rapid weight over a short period of time without dieting; or tried killing themselves. Disturbingly, it is a trend that shows little sign of abating. A study of 3,000 twelve to fourteen year olds in the southeastern United States suggested that a staggering nine per cent suffered from a full-blown depressive disorder.

So what or whom is to blame for this disturbing new phenomenon? Professor Seligman points the finger squarely at baby boomer parents, whose self-preoccupation has changed society from one of achievement to a feel-good society. The right to self-esteem has even become enshrined in Californian law. Poor self-esteem is supposedly behind academic failure, drug use, teenage pregnancy and welfare dependency and yet all those ills are on the rise. It is nonsense, says Professor Seligman, to tell a child they have done well, when they haven’t.

You are in effect lying as well as creating dangerously false expectations, which when they’re inevitably not met, will lead to disillusionment and depression. It is setting a child up for disillusionment and possibly depression, says the professor, who urges parents instead to teach their children resilience and optimism to handle life’s arrows.

“The goal [of achievement] was then overtaken by the twin goals of happiness and high self-esteem. This fundamental change consists of two trends. One is toward the more individual satisfaction and more individual freedom: consumerism, recreational drugs, daycare, psychotherapy, sexual satisfaction, grade inflation. The other is the slide away from individual investment in endeavours larger than the self: God, Nation, Family, Duty. Some of the manifestations reflect what is most valuable about our culture, but others may be at the heart of the epidemic of depression.”

The negative aspects of that culture change has created extensive damage particularly to  children, something that Gail Manza, executive director of the National Mentoring Partnership (NMP) in America,  is acutely conscious of. Much of her organisation’s work is centred on socially-deprived children from chaotic backgrounds, where it is not uncommon for one or more parent to have a history of drug or alcohol abuse, or to be in prison. Yet what these socially deprived young people need, she says, is not mollycoddling or even necessarily cash handouts, but the means of getting access to the right resources to enable them to get some degree of control over their lives, she says.

Ean Garrett, who is now at law school, and a mentor himself, is one of the NMP’s stars. He grew up in the direst of circumstances in America’s mid-west. His mother was in prison for killing his father and as a boy he was shunted from one relative to another until mentors became involved in his life.

“From the start I was expected to lose, recalls Mr. Garrett. “Everything I have right now is mostly because I defied what the world concluded about me before I could even speak a word in my defense.

“And my defense is that I am just as capable as any person to do great things. Like you, I think about all the things this world could achieve if only every child was given the right tools. Mentoring is the right tool.”

He has already amply demonstrated that by graduating from HowardUniversity in Washington and then winning a scholarship to law school in Nebraska.

Before the NMP was launched 20 years ago, Geoff Boisi and Ray Chambers, the two philanthropists who founded the organisation, set out to canvass opinion among the youth of America by personally interviewing them at various boys and girls clubs in several US states. They wanted to find out what they really felt was missing from their lives and how it could be addressed.

Two universal themes emerged from their endeavours. The children said they wanted to be part of the “American Dream” but felt they had been excluded. They also wanted more adult contact in their lives, not less. Mr. Boisi and Mr. Chambers concluded that a lack of caring adult role models to guide and support young people was at the heart of the problem. Mentoring was believed to be the most effective way of meeting those twin needs.

But it’s not just the deprived that needs help. Even privileged youngsters may be suffering similar pressures, albeit of a different nature. Unlike the under-privileged, they may be battling a surfeit of parental involvement to such an extent that it is stunting their development and ability to grow-up.  It’s a tendency that may have been exacerbated by the arrival of the mobile phone – what some have dubbed the world’s longest umbilical cord. There is even a new Google programme called Latitude that allows the over-protective to track their children’s every movement.

The rising cost of private education and university fees has reinforced this phenomenon known as “helicopter parenting” – the alpha parents who just cannot let go of their children – or rather their precious investment. Some even insist on accompanying their offspring to university careers fairs, quizzing prospective employers and generally interfering in every aspect of their children’s lives. All this bodes very badly for society, warns Frank Furedi, professor of sociology at Kent University, England. It will lead to its “infantilisation”.

American clinical psychologist Madeline Levine and author of The Price of Privilege, agrees: “Kids are unbearably pressured not just to be good, but to be great; not just to be good at something, [but] to be good at everything.”

Those pressures are something that Anthony Seldon, headmaster of WellingtonCollege, one of Britain’s top private schools, based in Crowthorne, Berkshire, is acutely conscious of and why shortly after his arrival at the school he implemented happiness classes for pupils aged between 14 and 16.

Britain recently came bottom of a UNICEF survey of life satisfaction among children in 21 developed economies, something that Professor Seligman, on a visit to the UK school in 2008 to attend a conference on positive psychology, slated as “a national disgrace”.

Dr Seldon, a well-known political biographer and no intellectual slouch, believes that “the toxic obsession” by Britain’s educational establishment with endless exams and tests is partly to blame. It has obscured something far more important he says – namely the overwhelmingly important task of producing happy and well-adjusted young adults.

“Celebrity, money and possessions are often the touchstones for teenagers and yet these are not where happiness lies,” says Dr Seldon, who believes that happiness classes should be more widely available and not just for his wealthy young charges.

The classes, which have been running for three years, have proved popular with both parents and pupils. Even teachers, some of whom were initially skeptical, believing that the scheme might be a PR stunt, aimed at overcoming bad publicity over previous instances of bullying among pupils, are now positive about the benefits.

The classes were put together with the involvement of Nick Baylis, a psychologist and co-director of recently established Well-being Institute at CambridgeUniversity and run by Ian Morris and the rest of the school’s Religious Education staff. The courses involve meditation as well as discussions about happy and successful lives and overcoming adversity, not only dealing with situations arising in school, for example, one pupil being unpleasant to another, but also through exploration of famous inspirational lives. The example of Lance Armstrong, who overcame cancer to win the Tour de France, is a reoccurring topic.

Coach Christine Miller also believes that instilling resilience into her young clients is crucial to their well-being. She has a Masters degree in psychology, is a qualified therapist and transpersonal coach, with Master Practitioner training in Neuro Linguistic Programming (NLP), hypnosis and Time Line Therapy, designed to release negative emotions.

“I coach them in accelerated learning techniques, learning how to learn, coupled with building rapport and learning to read other people’s body language through non-verbal intelligence and thereby assess the response they are getting.”

Ms Miller believes that family breakdown and the decline of extended families are part of the reason why she has found a receptive market for her work. “There are fewer elders for children to go to for help and guidance. At one time, it used to be that if you had a disagreement with your mother or father, you could probably find a relative – an aunt, uncle or grandparent to go and talk things over with, and get the benefit of some wise, impartial advice, or at least step out of the situation to gain perspective, but these days we’re more spread out, much busier and children can end up being very isolated with their problems.”

Her work is centred on children and young people, aged between seven and 18 and usually involves 10 to 12 sessions. The cost is kept to the equivalent of other extracurricular activities such as music lessons and Ms Miller also undertakes pro bono work for problem children, whose parents cannot afford such fees.

“I tend to get sent the kids who are in trouble – about to be excluded from school, having problems at home, and I’m often something of a last stop before they get referred to the EPS [Education Psychology Service.] “

Often her young clients have behavioural problems and have been violent and aggressive.

Other times, there’s sadness and depression. They may have been bullied or the perpetrator of bullying, or are under-achieving academically. But not everyone can be helped. “I do choose my clients – I do an assessment or a trial session from which I can these days quickly determine if someone is coachable – and I have very firm boundaries in place.”

She tried to involve the whole family, wherever possible because they often play a key role in a child’s behaviour. Often they are merely conforming to the family stereotype that has been set for them, such as the “naughty child”, “the difficult one”, and the “not-too-bright one”. Uncovering those unseen influences is crucial if the child is to change, she explains.

One mother brought her 17 year old daughter to see Ms Miller and dominated the conversation, hardly allowing her daughter to speak. “She simply criticised and poured out a catalogue of the ills that she saw in her child.”

“When I got to spend time with the girl, she told me that her mum wouldn’t let her do anything that 17 year old girls usually do – wear make up, go shopping, go to discos, (she’d been prevented from going to the sixth form dance then been criticised for not having friends). Films, and boyfriends were totally taboo as well.”

What Ms Miller did in handling this difficult situation, which in essence involved an extremely dominant and intolerant father, was to teach the daughter rapport-building and negotiation skills. “I also helped her find some inner resources and build a resourceful state.” She also worked on the mother to impress upon her husband how intelligent, strong and resourceful the daughter really was.

Confidentiality is a delicate issue with children – parents sometimes expect full feedback, something that can inhibit what a child will share in the sessions, so Ms Miller operates a policy of something called ‘informed forced consent’ which means that everything remains confidential unless there is a perceived danger to the child in doing so.

“Obviously, if there were to be concerns about safety then the ethical guidelines by which I am bound  [those of the British Association for Counselling and Psychotherapy (BACP)] would come into play and appropriate action taken,” she says.

 “My job is essentially to help these young people find peace and happiness and a stimulus to succeed in their lives, whatever the definition of a successful outcome may be. In the extreme cases, I help them to pause, to stop and think before they break that window, smash the chair, hit someone or even draw that knife.”

Often her clients – who are there at either their parents’ or teachers’ request – don’t want to be there. “They’re what I call hostages – and winning their confidence and trust is of key importance, so whatever we do has to be relevant and engaging.”

It’s important to find out what they  want – what do they  believe would make their lives better, not just what the school or the parents think should be happening. “In the beginning I help them find something they’re good at – and there always is something, some memory of a moment they felt really good about, then we build on that as a resource.”

There are explorations and visualizations and her young charges are taught simple self-management  techniques based on martial arts and sports, some accelerated learning methods such as  learning to count to ten in Japanese in five minutes, and practical skills like mind-mapping which help to integrate the hemispheres of the brain. All this is designed to help build their confidence and sense of self and get real world results.

It’s a delicate process working with younger children, because the balance of power is crucially important since they possess little in the way of autonomy. “It’s not helpful to any one if they resent being with me,  so I always include an element of choice and am flexible, making space for them to suggest what they might want to do.”

Storytelling is a key feature, and creating metaphors to express what it feels like when they are in different states of mind, because if they create their story, in their own words, they are not going to argue with or resist their own creations, and this will often lead to big breakthroughs and self-discovery.

It is important to make the experience as natural and enjoyable as possible, explains Ms Miller. “Laughter tends to be a common factor, we play music, do drawings, and we use the computer for games and to watch ways of handling different behaviour scenarios.”

There are homework tasks, but not too many or too onerous. It is part of building a habit of accountability, she says. “The main factor is to offer them what Carl Rogers described as ‘unconditional positive regard’, completely non-judgemental, to be a mirror so they can see themselves as worthwhile, as lovable, and as loved.”

 Any such engagement involves a degree of discussion over outcomes: what is clearly achievable and what is unrealistic and how such outcomes might be recognised by Ms Miller and her clients and their carers. But the best outcomes involve getting phone calls weeks, months, or even years after the coaching experience informing her of the success of past clients, whether that means staying off drugs, passing exams or finding the inner resilience to deal with bullying.

Feedback comes from parents, from teachers and most importantly from the children themselves. If previous academic failure is involved, then improved school reports are usually a good benchmark that the intervention is working.

“Sometimes the mere fact that the child is turning up at school or that they haven’t been excluded since we began working together is a good indicator of success,” says Ms Miller. So too are reports of fewer arguments between child and parents.

But success is on a limited scale in a society where so many children are beset by emotional and behavioural difficulties.

“I would like to spread my work much further,” says Ms Miller, who would like to share her skills with schools.

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